COLLECTION & USE OF PERSONAL INFORMATION
THE TYPE OF INFORMATION WE COLLECT
We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications), comments, feedback, and personal profile.
HOW WE COLLECT INFORMATION
When you conduct a transaction on our website, subscribe to our newsletter or contact us via our contact form, as part of the process, we collect the personal information you give us. This may include your name, address, and email address. Your personal information will be used specifically for processing and shipping your order or contacting you to answer you in reply or sending you our newsletter that you have subscribed to.
If you have placed an order on behalf of a third party and entered their details for shipping purposes, we will have collected the third party’s relevant details.
USE OF PERSONAL INFORMATION
Personal information provided to us while placing an order will be used specifically for processing and shipping the order. We are required by the law of Cyprus to keep records of transactions for ten years, after which all soft copies are shredded and electronically stored details on our website backend are deleted.
If you have contacted us via our contact form or email, your personal information will be used only for the purposes of replying to you.
If you have subscribed to our newsletter we will use the information provided to us to send you newsletters with general or personalized service-related notices and promotional messages.
To create aggregated statistical data we use Non-personal Information, which we or our business partners may use to provide and improve our respective services.
HOW WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS’ PERSONAL INFORMATION
Your data may be stored through our data storage, databases, and the general. For security purposes, they store your data on secure servers behind a firewall.
All direct payment gateways offered by JCC and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
HOW WE COMMUNICATE WITH OUR SITE VISITORS
We may contact you to notify you regarding your account, troubleshoot problems with your account, address any issues related to the processing and/or shipping of your order, resolve a dispute or collect fees or monies owed. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
If you have subscribed to our newsletter mailing list we will send promotional messages, announcements, tips, and suggestions etc. via email.
SHARING YOUR DATA AND THIRD PARTY EMAILS
We never pass your information on to third parties and we do not send out third-party emails.
HOW TO UNSUBSCRIBE TO OUR MAILING LIST
If you wish to unsubscribe from the mailing list you can do so by:
- clicking on the ‘unsubscribe’ link on the newsletter you have received
- sending us an email on: email@example.com and asking us to unsubscribe you (please confirm the email you wish to have taken off our mailing list)
WHAT COOKIES ARE
Our cookies will not take your names, address/es, telephone number/s, email address/es or any other types of personal data that might identify you individually.
We use the logged information of your visit to provide us with visitor analytics (e.g. number of visitors, where visitors are from, demographics, and browsers used). This information helps us improve future visitor experience, understand the general behavior of users of our website, and to inform our marketing efforts.
You enjoy the right to object, at no cost, to the use of personal data particularly for direct marketing purposes.
YOUR OPTIONS REGARDING COOKIES
If you wish, you can set up your internet browser settings to disable cookies. You will still be able to use our website without having cookies enabled.
ACCESS TO DATA AND DATA PORTABILITY
The person granting consent enjoys the right to request access to, and rectification, or erasure, the personal data collected. The same person enjoys the right to request the restriction of processing of all data concerning the data subject or to object to its processing as well as the right to data portability.
The right to data portability refers to the person’s right to receive the personal data concerning him or her, which he, or she, has provided, in a structured, commonly used, and machine-readable format and includes the right to transmit the data to another controller without hindrance. This also includes the right to have the personal data transmitted directly from elegance-wmf to another data controller, where technically feasible.
CHANGES TO THIS POLICY
If we are required by applicable data protection laws to obtain your consent to any material changes before they come into effect, then we will do so in accordance with the law.
We encourage you to periodically review this page for the latest information on our privacy practices.
COMPLIANCE IN DATA PROCESSING
The data will be processed in accordance with the Data Protection Act and the General Data Protection Regulation.
Your data will only be used for the reason you supplied it to us. This means, for example, that if you supply your personal details to us for the purposes of processing and shipping an order, we will not use your data for a newsletter subscription.
YOUR RIGHT TO COMPLAIN
The person providing data and the person on whose behalf data was provided, as the case may be, enjoy the right to lodge a complaint with regards to any concern relating to data protection with the Information and Data Protection Commissioner.